innovation for reuse
Privacy & Cookies Policy
Type of personal information we collect
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications).
Much of the information we collect is done so through the use of cookies, the reasons for which are listed below.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you when filling in one of our contact forms or using our chatbot.
We also receive personal information indirectly, through the use of cookies. First party cookies are set by us and enable essential functionality on our website. They also include analytics cookies, which we use to understand how our website is used by visitors so that we can make future improvements.
Third-party cookies are not set by iquique, but by approved third parties that we work with. These are used for additional website function and allow for future services to be offered through our website. When prompted, third-party cookies can be disabled such that only those required for primary website function are allowed.
Some pages of our website include links to social media posts, and allow website visitors to share content to their personal social accounts. We may also embed images and videos from our social media. These cookies are controlled by the associated social media companies who may have their own privacy policy. You should carefully review these policies to ensure you are happy using them.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us through our contact form on the sales page.
(b) We have a legal obligation.
(c) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep personal information provided through the contact form for communication purposes. When asked, we will dispose your information by deleting all mention of names, email addresses, and any other provided information through our website management system. Any correspondence through private email will also be deleted upon request.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us through the contact form on the sales page if you wish to make a request.